Resources
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Provide a convenient way for customers to pay you promptly by accepting the American Express Card at your business.
Commercial Law League of America
150 N. Michigan Ave., Suite 600
Chicago, IL 60601
Phone: 312-781-2000
An association of attorneys in commercial collection and bankruptcy, the CLLA can
help small business owners find certified collection professionals via its online
member database.
Commercial Collection Agency Association
P.O. Box 205
Cedar Grove, NJ 07009
Phone: 973-239-0721
Formerly the Commercial Collection Agency Section of the Commercial Law League,
this group can provide referrals to member collection agencies.
American Collectors Association
PO Box 39106
Minneapolis, MN 55439-0106
Phone: 952-926-6547
This association certifies collection professionals, and can be used as a source for
finding collection agencies.
National Association of Credit Management
8840 Columbia 100 Parkway
Columbia, MD, 21045
Phone: 410-740-5560
A network of more than 70 affiliated local associations, this is the industry group
for credit managers. It offers educational seminars and other resources on debt
collection.
Federal Trade Commission
The FTC is the federal government organization charged with managing compliance with
laws such as the Fair Debt Collection Practices Act. Its Web site contains the text of the law, along with various pamphlets and resources that can help guide a business compliance efforts.
Manage Your Receivables and Collections Main Page
10 Steps to Effective Collections
Know the Collection Laws
Avoid Delinquent Accounts
Effective Billing Practices
How to Choose a Collection Agency